SWIZI FAQ

Straight answers about our brand, standards, shipping, returns, and how we build formulas for real women.

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Talk to our team—real people who get women’s wellness. Visit the Help Center or Contact. Replies 7 days a week.

What does Swizi stand for?
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Swizi is a women-first wellness brand built on joy, honesty, and results. We design simple daily rituals that help you feel aligned in your body — and proud of the way you care for it.
Who is Swizi for?
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Real women with real lives. If you want clean, thoughtful formulas that fit your routine (not the other way around), you’re home.
What makes Swizi different from other wellness brands?
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We obsess over fewer, better products, transparent labels, and copy that talks like a friend — not a pharmacy. You’ll always know what’s inside and why it’s there.
What’s Swizi’s mission?
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To make feeling good sustainable. We craft rituals that support women’s daily balance — skin, mood, cycle, confidence — with clean ingredients and zero overwhelm.
Do you work with experts?
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Yes. We consult formulators and R&D partners for safety, stability, and efficacy, and we adjust based on customer feedback and emerging research.
Are your formulas clean and transparent?
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Always. We avoid unnecessary fillers and clearly list active doses. You’ll find plain‑English ingredient callouts on every product page.
Where are Swizi products made?
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Manufactured in the USA in facilities that follow strict quality standards. Each batch is checked for identity and quality before release.
Are your products gluten‑free and non‑GMO?
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Yes — our current line is gluten‑free and non‑GMO. Check each label for the full list of “free‑from” notes.
Can I combine Swizi with my current routine?
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Most people can. If you’re on prescription meds, pregnant, or breastfeeding, talk to your healthcare provider before starting any supplement.
Where do you ship and how long does it take?
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We ship across the US with tracked delivery. Most orders arrive in 3–5 business days. You’ll get tracking once your parcel leaves our warehouse.
What’s your return policy?
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First‑time orders come with a 30‑day satisfaction promise. If it’s not love yet, contact support — we’ll make it right.
Can I edit or cancel my order?
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If your order hasn’t shipped, our team can help update the address, items, or cancel. Reach out ASAP with your order number.
Do I need an account to buy?
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No, but creating one lets you track orders faster and access exclusive drops and perks.
How do I reach support?
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Email us or use the chat widget on site. We usually reply within one business day.
Do you work with creators or ambassadors?
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Yes — we partner with women who genuinely use Swizi. If that’s you, say hi and share your socials; our team reviews applications monthly.
What about sustainability?
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We’re reducing plastic where possible, optimizing shipments, and prioritizing responsible sourcing. As we grow, so does our impact roadmap — and we’ll keep you updated.
What makes Swizi different from other wellness brands?
Swizi blends science-backed formulas with a modern, feminine aesthetic to make wellness feel as beautiful as it is effective. We focus on clean ingredients, emotional balance, and a community-first approach.
What is Swizi’s mission?
Our mission is to help women feel empowered, balanced, and radiant from within — using supplements they’re proud to display and excited to take every day.
Why is Swizi focused on women’s wellness?
Because women’s health needs are unique. From hormonal balance to energy and focus, we design every formula with women’s biology, lifestyle, and routines in mind.
Does Swizi follow a specific aesthetic?
Yes — our lavender and soft pastel identity reflects calm, clarity, and self-care. It’s more than packaging: it’s a promise of a positive daily ritual.
How can I be part of the Swizi community?
Join us on Instagram, TikTok, or via our email list. We share wellness tips, behind-the-scenes content, and exclusive offers for our core community.
Does Swizi collaborate with influencers?
Yes — we work with authentic creators who share our values. If you’re interested, reach out through our Collaboration page.
Can I suggest ideas for new products or campaigns?
Absolutely. We value our community’s input and often test concepts with our most engaged members first.
Are Swizi formulas backed by science?
Every active ingredient is supported by peer-reviewed studies, and each batch is third-party lab tested for purity and safety.
Is Swizi environmentally conscious?
Yes — from recyclable packaging to sourcing ingredients responsibly, we integrate sustainability into our decisions.
Where is Swizi based?
Swizi is a global wellness brand founded in Europe, with fulfillment centers in both the US and EU to ensure quality and fast delivery worldwide.